L'endroit etait propre. Bien equipe. Pres de toutes attractions. Bien securise. Nous avons apprecies notre sejour. a conseiller. Merci
TOWNHOUSE WAS THE BEST WAY TO GO! VERY CLEAN, VERY ACCESIBLE TO EVERYTHING. VERY QUIET, NICE PEOPLE THAT WERE ALSO STAYING THERE. WE WOULD DEFINETELY STAY THERE AGAIN NEXT YEAR. VERY RELAXING, VERY CLOSE TO RESTAURANTS, SHOPPING AND DISNEY. HAD A WONDERFUL TIME.
I stayed only one night but it was great. Much better than a hotel. The directions were a little foggy. Mentioning a right at the first top sign would be better than looking for the road as there is no sign for that road there. Also priceline listed the cost but didn't include the "cleaning fee" of $85. If this is per night it is exuberant but per stay not so bad. Didn't like having to remove the linens and bringing them to the laundry room after all I am paying an $85 cleaning fee right. otherwise I'll be back in May!
Dear Guest, the cleaning fee of $85.00 per stay (NOT per night) at Emerald Island just apply when reservations are less than 7 nights. If you stay 7 night of longer this cleaning fee goes away. Thank you for your comments and we will look forward to see you on May again.
Everyone in our party was absolutely satisfied with the decision to go with a vacation condo on this trip. We were participating in the race weekend at Disney so the location was perfect and it was so comfortable to be able to do laundry and cook our own meals as part of our race experience.
Una buena experiencia en una agradable estancia bien ubicada
The town home was very clean and in good condition. It is NOT the same as a hotel rental, as they did not provide shampoo and coffee for the morning. They do charge an $85.00 cleaning fee, so read the fine print when you do business with Priceline. The directions to the place were wrong. Luckily I had GPS to get me there.
Very nice area,only disappointment was that this area does not recycle at all, was told to throw it all in the garbage....tsk...tsk...
Whenever I have travelled in the past, always stayed at hotels...tried something new this time and liked it. I would do this again in the future, good place to stay for a family, more relaxed than in a hotel, feels more like "your home".
We had a good time in Orlando. WE even got to play in the SNOW (-: The condo was nice, but the water wasn't hot. We had to take showers in Lukewarm water. I also requested a three bed/3bath. It was a 2/bth. When you have four women in the house, that third bathroom would have been nice. Over all we had a grest time and I will be calling to use your services again soon (-;
Thank you for your comments. I feel sorry about your misunderstanding of the unit you rented, the townhomes at Emerald Island Resort are 3 bethrooms 2 and 1/2 bathrooms. There is no a 3 bathrooms unit, however, we offer other type of properties that could better accomodate your needs. Just give us a call next time and we will assist you to find a unit with the 3 full bathrooms needed. Best regards
we were not aware of the code to main entrance so we had to wait 20 min in the it we pushed the concerge key and no answer so we had to call to the reservation phone number , the same to acces to the house key we suggest to giv it by mail or to the club house or give the proper instructions to obtain it
The code to access key were sent to this guest 14 days prior to their arrival by email. However, they did not print the instructions and went to the resort administration. The resort administration doesn't have this information becuase they are not there to rent units, they only management the amenities of the resort. However, our office is 24 hours available for our guest. So, if the guest follow the instructions provided 14 days prior to the arrival, or contact our phone number directly, will be ok and no problems with the check in.